Terms of Service
Last updated: June 12, 2026
1. Welcome
Thanks for using Stempo ("the Service," "we," "our," "us"). The Service is operated by Guilherme Bilton, an individual entrepreneur based in Brazil ("the Company").
By creating an account or using the Service, you ("you," "the User") agree to these Terms of Service ("Terms"). If you don't agree, don't use the Service.
We may update these Terms occasionally. We'll email registered users about material changes at least 14 days before they take effect.
2. The Service
Stempo is a web application that lets users:
- Upload audio files they own or have rights to
- Process those files (pitch shift, time stretch, source separation, loudness normalization, etc.)
- Organize processed files into a personal library
- Play, share, and download processed files
The Service is delivered as software-as-a-service via web browsers and supported devices.
3. Eligibility
You must be at least 13 years old (or the minimum digital consent age in your country) to use the Service. If you're under 18, you confirm a parent or legal guardian has reviewed these Terms with you.
You may not use the Service if you're prohibited from doing so under any applicable law in your jurisdiction.
4. Your account
To access most features, you need an account. You agree to:
- Provide accurate, current information when signing up
- Keep your password secure
- Notify us immediately if your account is compromised
- Be responsible for all activity that happens under your account
We may suspend or terminate accounts that violate these Terms, our Acceptable Use Policy, or applicable law.
5. Content you upload
5.1 You own your audio
You retain all rights to the audio you upload. We don't claim ownership of your files.
5.2 You grant us a limited license to operate the Service
By uploading content, you grant us a non-exclusive, royalty-free, worldwide license to host, process, transmit, and display that content only for the purpose of providing the Service to you. We don't use your audio to train models, sell to third parties, or display publicly.
5.3 You're responsible for the content you upload
You confirm that:
- You own the audio, OR
- You have written permission from the rights holder to process it, OR
- The audio is in the public domain or licensed in a way that permits this use
You may not upload content that:
- Infringes copyright, trademark, or any third-party intellectual property
- Contains personal data of others without their consent
- Is illegal in your jurisdiction or ours
- Violates our Acceptable Use Policy
We may remove content and suspend accounts that violate these rules. See our DMCA policy in section 11.
6. Subscriptions and billing
6.1 Free and paid tiers
The Service has a free tier (limited features and processing quotas) and one or more paid tiers ("Pro," "Team," etc.).
6.2 Billing
Paid plans bill in advance, monthly or annually depending on the option you choose. Billing is processed by Paddle (Paddle.com Market Limited, our merchant of record).
6.3 Auto-renewal
Subscriptions auto-renew at the end of each billing period unless you cancel before renewal. Cancellation takes effect at the end of the current period; you keep access until then.
6.4 Refunds
We offer refunds within 14 days of an initial purchase, no questions asked. After 14 days, refunds are at our discretion. Required statutory rights (consumer protection laws in your jurisdiction) are unaffected.
6.5 Price changes
We may change prices with at least 30 days' notice. Price changes don't affect the term you've already paid for.
6.6 Taxes
Prices are exclusive of taxes unless stated. Paddle, as merchant of record, handles VAT/GST/sales tax in applicable jurisdictions.
7. Free tools
We provide certain audio tools (vocal remover, key changer, song slowdown) free, with usage limits, without requiring an account. Use is subject to the same content and acceptable-use rules as the main Service.
8. Intellectual property
8.1 Our IP
The Service, our brand, our software, and any content we publish (other than user content) is owned by the Company and protected by copyright and trademark law. You may not copy, modify, or redistribute the Service without permission.
8.2 Your IP
See section 5 — you retain rights to your audio.
9. Privacy
How we handle personal data is described in our Privacy Policy. By using the Service you agree to that policy.
10. Acceptable Use
Your use of the Service must comply with our Acceptable Use Policy, which prohibits (among other things):
- Uploading copyrighted material you don't have rights to
- Using the Service for illegal purposes
- Attempting to compromise the Service's security
- Reverse-engineering, scraping, or abusing the API
- Reselling the Service without permission
11. Copyright complaints (DMCA)
We respond to valid copyright complaints under the U.S. Digital Millennium Copyright Act (DMCA) and equivalent local laws.
To submit a complaint, email guilhermebilton@gmail.com with the subject line “Copyright complaint” and:
- Identification of the copyrighted work
- The URL of the infringing material
- Your contact information
- A statement of good-faith belief that the use is unauthorized
- A statement, under penalty of perjury, that the information is accurate and you are the rights holder or authorized to act on their behalf
- Your physical or electronic signature
We may remove allegedly infringing material and notify the user who uploaded it. Repeat infringers will have their accounts terminated.
Copyright complaints are handled directly by the operator at guilhermebilton@gmail.com.
12. Termination
You can cancel your account at any time from settings. We may suspend or terminate your account if you:
- Materially violate these Terms or our Acceptable Use Policy
- Use the Service in a way that could expose us or other users to legal liability
- Attempt fraudulent activity (chargebacks, account-sharing for resale, etc.)
On termination:
- Your access ends
- We delete your data within 30 days unless legally required to retain it
- Outstanding fees remain owed
- Sections that should survive termination (IP, indemnity, dispute resolution) survive
13. Disclaimers
The Service is provided "as is" and "as available." We don't guarantee:
- It will always be available, error-free, or secure
- Processed audio will be of any specific quality
- It will meet your specific needs
Audio processing is destructive in nature — pitch shifting, time stretching, and source separation can introduce artifacts. We don't guarantee any particular audio fidelity.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the fullest extent permitted by law:
- Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim
- We are not liable for indirect, consequential, incidental, or special damages (including lost profits, lost data, or business interruption)
Some jurisdictions don't allow these limits. In those jurisdictions, our liability is limited to the smallest extent permitted.
15. Indemnification
You agree to indemnify and hold us harmless from claims, damages, or expenses (including reasonable legal fees) arising from:
- Your use of the Service
- Your content
- Your violation of these Terms or any third-party rights
16. Governing law and disputes
These Terms are governed by the laws of Brazil.
Disputes will be resolved in the Brazilian courts, unless consumer-protection law in your jurisdiction gives you the right to file in your home jurisdiction.
17. Miscellaneous
- Entire agreement. These Terms, plus the Privacy Policy and AUP, are the entire agreement between us.
- Severability. If any clause is found invalid, the rest stays in effect.
- No waiver. Our failure to enforce any right doesn't waive it.
- Assignment. You can't assign these Terms; we can.
18. Contact
Questions? Email guilhermebilton@gmail.com — you'll reach the founder directly.